Privacy Policy

At TOTAL TRADEX COMPANY PRIVATE LIMITED, we value your privacy and are committed to safeguarding any personally identifiable information (such as your name, address, and phone number) that you share with us. We adhere to industry-standard practices to ensure your privacy is protected across our websites.

Some of our web pages may use cookies to provide you with a more personalized experience upon your return. Cookies are small identifiers sent to your browser and stored on your device to help us recognize you. You can configure your browser to notify you when a cookie is sent and choose whether to accept it. The data we collect through cookies is solely used to enhance your user experience and improve our services.

Whenever we collect information, we strive to inform you of the purpose of data collection. You will usually have the choice not to provide such information and, where applicable, to opt out of certain uses in the future.

We assure you that TOTAL TRADEX COMPANY PRIVATE LIMITED does not sell, trade, or disclose your personal information (including your name and contact details) to any third party without your consent, unless required by legal obligation (e.g., subpoena, search warrant, or to prevent physical harm to you or others).

To protect your data, we have implemented strict security measures, advanced technologies, and internal policies to prevent unauthorized access and misuse. We are committed to continuously improving these safeguards as technology evolves.

If we make changes to our privacy policy, updates will be posted on this page along with the revised effective date. We recommend reviewing our policy periodically to stay informed of any changes. If you have concerns or inquiries, please include “Privacy Policy” in the subject line and write to us. We aim to respond within five business days.

Refund & Cancellation Policy

All communication regarding bookings of tour packages or travel services must be directed to TOTAL TRADEX COMPANY PRIVATE LIMITED.

Cancellation Policy

If you need to cancel your tour or travel services due to any reason (avoidable or unavoidable), please inform us in writing. The cancellation will be effective from the date we receive your written notice. The following cancellation charges will apply:

• 60 to 30 days prior to arrival – 25% of the booking amount
  
  
• 29 to 15 days prior to arrival – 50% of the booking amount
  
  
• 14 to 07 days prior to arrival – 75% of the booking amount
  
  
• 06 days or less, or in case of no show – No refund
  
  

Please note that no refunds will be issued for cancellations during the following periods, regardless of the reason:

• Festival Periods (e.g., Diwali, Dussehra, Holi, Pushkar Fair, etc.)
  
  
• High Peak Season (20th December to 15th January)
  
  

Refund Policy

For any unused or unutilized services that were paid for and cancelled in advance, the refund will be processed according to the cancellation policy outlined above. The refund will be issued to the person who made the original payment.

Please allow 2–4 weeks for the refund to be processed due to banking timelines and holidays. If the refund is made via credit card or bank transfer, any applicable bank charges will be deducted from the refunded amount.

User Responsibilities

Provide accurate, complete, and current information during bookings. Ensure compliance with visa, passport, and travel regulations. Arrive on time and adhere to the terms of the booked service provider (check-in times, baggage rules, etc.).

 Liability Disclaimer

TOTAL TRADEX COMPANY PRIVATE LIMITED acts solely as an intermediary and does not control the operations of airlines, hotels, or any third-party vendors. We are not liable for any loss, delay, injury, or inconvenience caused by third-party service providers.